Coaching Services: Our lives and work places are never free of tension and conflict.  A certain amount of each is normal and actually desirable.  However, when the tension and/or conflict rises above that desired level productivity and satisfaction is diminished by distraction and / or avoidance (absenteeism).  Even if the situation results from only two persons who are not able to interact or work together cooperatively, the entire organization or family is affected.

We can work with you or we can work with the parties who are engaging in the conflict to assist them to deal with the situation.  There are communication skills that allow parties to engage in conflict in a productive manner; there are skills to deal with conflict in a collaborative manner; there are ways to behave when in conflict that are more likely to result in satisfactory resolution.

Consultation Services:  Formalized conflict resolution, complaint and grievance processes or programs are effective ways to deal with certain types of dissent.  It is best to resolve these employee issues within the company whenever possible.  It is more satisfying for your employees and more cost effective for the company.

We can assist organizations in developing and establishing Dispute Resolution Processes/Programs.  We can also assist you to review and revitalize your program.